With changing environments, organizations need to have the agility to adapt to changes in a flexible way. The people behind the organization are supported with (several) assets to achieve the desired results. This requires supporting departments like IT to be very adaptive and flexible. In practice this means it is very difficult and time consuming to keep track of your assets and more to optimize the usage of your assets. The Asset Optimization module enables you to measure, report and alert on the actual asset situation and potential for efficiency improvements, real-time applying to all ICT Hard- and Software. Creating transparency upfront in the business process leads to decreasing disruptions, preventive maintenance and cost efficiency.
Organizations strive to stay ahead and innovative to maintain or gain market position. As IT evolves to support business processes, it is required to upgrade, renew or refresh supporting equipment like (Computer/Telephony) Hardware, Operating Systems, Software, etc. These migrations or changes often are confronted with large challenges executing this process in an efficient and controlled way. The Migration Management module was developed taking into account years of best practices and lessons learned out of these kind of migrations. It is a very flexible, configurable solution that fully automates the migration process structuring the inventory-, preparation-, planning- and execution phase after which it connects back to the Asset Inventory Module to close the Plan-Do-Check-Act cycle.
With the continuous drive to improve your business, management requires in depth insight on the real-time, actual performance of the organization. In order to be able to steer the organization in an effective way it is necessary to be able to create different views on multiple metrics. The Quality and Performance module provides a user friendly flexible configure solution to execute real-time measurements on business KPI’s. Every cross functional, horizontal or vertical KPI performance measurement can be reported at every desired moment to provide all management layers of the organization with the necessary analytics. This enables the organization to get in depth insight in the actual performance of the organization and provides the focus where to adjust and / or invest.
With almost 20 years of experience in multiple multinational organizations as certified Program-, Portfolio & Interim Manager, Robert distinguishes himself as strategic advisor and change manager with a strong interest in the people.
He has the ability to create energy in his environment to facilitate innovation, continuously improve efficiency, while always balancing between business interest and IT provisioning. As senior partner in SPINE closing-gaps he is personally involved in every single project to ensure maximum client satisfaction while introducing years of best practice experience.
With over 10 years of experience in wide variety of jobs and projects Luk can be seen as a multi-functional resource. In the course of his career he has developed skills and gained experience on various levels of system engineering, quality assessment and information management. As a founding partner of SPINE closing-gaps Luk has played a significant role in the development of both concept and software.
To safeguard the quality of each project, Luk operates mostly as senior software engineer and information manager to implement the most efficient configuration for the customers environment.